1. Kigo Netflix Video Downloader provides free trial version, with which you can download videos in lower quality (480p). To
get videos in HD resolution, please purchase a license.
2. Netflix's Basic plan doesn't provide high definition viewing, so the program doesn't support to get HD video while
working with Netflix Basic plan.
3. Please make sure Netflix plays video in HD quality. First, you need to adjust the Netflix playback setting to High:
sign into Netflix.com, and select your profile. Under My Profile,
select Playback Settings, then find Data Usage, and select High.
If you have done the above setting, but the downloaded video's quality is still poor (at around 480P), please follow these
steps to check the original video's quality: Open Netflix web player on Chrome browser, and play the video. Click
"Ctrl" + "Alt" + "Shift" + "D" on the keyboard at the same time, then some details of the video will pop up, where you can
check the video's resolution.
4. Netflix provides merely 480P quality for videos from Disney and Marvel on Chrome Web player. So currently, it does not
support downloading those videos at HD quality.