KigoSoft Support Center

Once your order has been validated, our system will automatically send the registration info to your e-mail within 2 hours. Then you can download the product you purchased and insert registration code to use full version. If you didn't receive it within 12 hours, perhaps it has been tagged as a SPAM or it's because of the delay of Internet or system glitches, or you maybe input a wrong email address. You can contact our support team via [email protected] for help.

All the KigoSoft products offer trial versions for your free downloading and testing. The features are the same as the full version. However, you are only allowed to download the 5 minutes of each videos with the trial version.

If you accidentally bought the wrong product, within the initial product refund period, you should purchase the correct product, contact customer service to submit a refund application for the wrong order.

During the initial product refund period, contact customer service to replace the product. If the price is inconsistent, the price of the correct product is higher and the difference needs to be made up. If the price of the product to be replaced is lower, the difference will not be refunded.

Know more details about the sales and license releated of KigoSoft products, please go to KigoSoft License FAQs for more details. Purchase for the full version without the limitation.